Cookies Policy

Cookies Policy

What are Cookies?

A cookie is a small piece of data that a website stores on your device when you visit it. Cookies are used to remember information about you and your interactions with the site, making it easier for us to provide you with a better experience.

Why are Cookies Used?

We use cookies to improve our service and tailor it to your needs. They help us:

• Remember your login details
• Keep track of items in your shopping basket
• Understand how users interact with our website

Essential Cookies

Essential cookies are necessary for the proper functioning of our site. We use these cookies to ensure that you can move around our website and access its features.

• Session ID: stores a unique identifier for each user's session, enabling us to track interactions within a single visit
• Authentication Token: verifies your login credentials and keeps you logged in between page loads

Session Cookies vs. Persistent Cookies

Session cookies are temporary and deleted when you close your browser or the session expires.

• shopping_cart_cookie: stores items added to your shopping cart for as long as you're browsing
• login_session_id: tracks login information during a single visit

Persistent cookies, on the other hand, remain stored on your device even after closing your browser. They can be removed by clearing browser storage or configuring cookie settings.

Functional Cookies

We use functional cookies to enhance our website's performance and functionality.

• Cookie Consent ID: stores user consent for certain types of cookies
• Language preference: remembers the language you've chosen for browsing our site

Analytics and Performance Cookies

Analytics and performance cookies help us understand how users interact with our site. They provide insights into page load times, error rates, and more.

• Google Analytics ID: anonymously tracks website usage patterns and demographics to improve user experience
• Page Speed Tracking Token: measures the time it takes for pages to load on different devices

Preference and Language Settings

We respect your preferences when it comes to language settings. Cookies help us remember these choices so that we can display content in your preferred language.

Login/Session Continuity

Cookies assist with maintaining login sessions across page loads, ensuring a seamless experience as you navigate our site.

• Authentication Token: keeps track of your logged-in status between page requests
• Login Session ID: identifies individual user sessions for personalized services

Device Recognition and Security Cookies

Some cookies help us recognize devices used to access our website. These are typically non-essential, but they can improve the overall experience by providing tailored content.

Browser Storage Technologies

Modern browsers use various storage technologies such as cookies, local storage, and indexedDB to store data locally on your device.

• Cookie ID: a unique identifier associated with each user's cookie consent
• Local Storage Key: stores sensitive information for enhanced security features (e.g., login credentials)

Third-Party Integrations

Our site incorporates third-party integrations which may involve cookies from those services. These help provide functionalities like payment processing, content delivery networks, and advertising.

Marketing or Communication Preferences

We use analytics to track how users interact with our marketing campaigns and email communications. This information helps us optimize future messaging for better engagement.

Cookie Consent Management

We respect your right to control what cookies are stored on your device. You can:

• Block Cookies: configure your browser settings to restrict cookie usage
• Delete Cookies: remove existing cookies from your browsing history

Site Functionality Impact When Cookies Disabled

While disabling cookies can affect some site features, we aim to provide a basic level of service in these cases.

• Login/Session Issues: you might need to log in manually on each page load or session expiration
• Shopping Cart Loss: items may be lost if the shopping cart cookie expires without re-logging

Technical Diagnostics and Performance Optimisation

Cookies can aid our diagnostic efforts, helping us pinpoint areas for improvement.

Aggregated Analytics Information

We use aggregated analytics data to optimize website performance. This ensures that you enjoy a smoother experience when interacting with our site.

User Experience Improvements

By continuously monitoring user behavior through cookies, we make targeted adjustments to provide an ever-improving online service.

For more information on managing your cookie preferences and understanding browser-specific settings, please see below.

Cookie Settings Management for [Browser Name]

Changing Cookie Settings in [Browser Name]

Follow these steps:

1. Launch the Settings or Preferences menu
2. Navigate to the Advanced section (or a similar options page)
3. Find and click on Cookies
4. Select your preferred cookie settings

For specific guidance, please refer to your browser's documentation.

Clearing Cookies

Manually Deleting Cookies in [Browser Name]

To clear existing cookies:

1. Launch the Settings or Preferences menu
2. Navigate to the Advanced section (or a similar options page)
3. Find and click on Cookies
4. Look for an option labeled "Delete" or "Clear" next to stored cookie data

Follow your browser's instructions for complete removal.

Disabling Cookies in [Browser Name]

For general information, please refer to the specific guide below: